The User Profile section contains the personal account information used to identify you when signing in to SimplifyAccess.
These settings belong to your user account. They are separate from the company or billing information stored under Contact Details.
Open the User Profile settings
Sign in to SimplifyAccess.
Select Account from the top navigation.
Open the User Profile section in the Account card.
The section displays the available profile fields.
Update your name
Use the Name field to enter the name associated with your SimplifyAccess user account.
This name may be used within the platform to identify the account holder. It does not replace the company or billing name entered under Contact Details.
Enter the name you want to use and save the account when you are finished.
Change your account email address
The Email field contains the email address connected to your user account.
This address may be used for:
Signing in to SimplifyAccess
Account-related communication
Password recovery
Security notifications
Subscription or service notifications
Before changing it, make sure you have access to the new email address.
The account email does not have to be the same as the business email entered under Contact Details.
Change or reset your password
To replace your current password, enter the new password in the Password field and repeat it in Password Confirmation.
Both entries must match.
Use a strong and unique password that is not used for another service.
When you no longer know your current password, select Reset Password and follow the instructions sent to your registered email address.
Select your preferred language
Use the Language field to choose the language used by the SimplifyAccess platform.
Changing this setting affects the interface shown to your user account. It does not automatically change the language of your website, controller, widget, or generated website content.
Save your changes
After updating the profile:
Select Save at the top of the Account page.
A confirmation dialog will open.
Enter your current account password.
Select Confirm.
The password confirmation protects sensitive account changes from being saved by someone who has gained access to an open session.
If the password is incorrect, the changes will not be saved.
User Profile and Contact Details
The two sections serve different purposes:
User Profile identifies the person using the SimplifyAccess account.
Contact Details contain private or business information used for billing and invoicing.
Keeping both sections accurate helps ensure that account access, communication, and billing records remain correct.